All of our mattresses are GREENGUARD Gold certified, passing testing with the most sensitive of individuals in mind. Visit the UL website below to view certifications on each of our mattresses. In addition our materials also carry industry certifications for quality and purity standards: GREENGUARD Gold, eco-INSTITUT, GOTS Organic Certified*, Oeko-Tex Certified, GOLS certified.
*Please note that we are using organic cotton from our supplier produced in a batch that was certified in 2015. Once the materials from this batch are used in full and a new batch is sent out, we will have a new certification available online that pertains to the new batch of organic cotton at that time.
When your mattress arrives, do not open your mattress if there is damage from shipping that penetrates ALL the packaging layers, instead contact us immediately at 877-737-8237.
Open your mattress in the bedroom where you plan to keep it. We always recommend having two people lift our mattresses as they are heavy. Place the roll-packed mattress on your foundation. Locate the seam of the mattress and cut along it, being careful not to cut your mattress. The mattress is compressed so it will unroll quickly. Once unpackaged, your mattress should be ready to sleep on immediately. Watch our video explaining how to safely and easily open your roll packed mattress
It is naturally hypoallergenic, dust mite resistant, and antimicrobial, which inhibits the growth of bacteria, mold, and mildew. With no worries about chemicals, and no tossing and turning, you will sleep more deeply and awaken ready for a new day. To learn more about the latex that we use, click here.
We cannot guarantee that our products will be non-allergenic for everyone. If you are concerned about a latex allergy, please contact us to request a free sample. At a doctor’s discretion, you can test for a skin reaction by taping the sample latex to your arm overnight. We also offer a latex-free mattress option. The Pure Echo is an all-natural mattress handcrafted with a medium-firm innerspring that is upholstered with organic cotton and wool comfort layers. Click here to order.
Your mattress is a long-term investment in your comfort and health. We want to make sure you are happy with your new mattress for years to come. My Green Mattress offers a 100-night no-risk trial with an opportunity to exchange or return your mattress at any time during the trial period. Although every one of our mattresses are eligible for a return for a full refund, we offer one exchange per household (exchanges are accepted for another model, not for another size). Should you decide to make an exchange, you will be charged the difference of the cost of the new mattress. Please note that exchanged mattresses are final sale and not eligible for return.
Custom-designed mattresses or mattresses with custom firmness level requests are final sale and not eligible for return or exchanges. Our mattresses are designed with a specific purpose in mind and although we can accommodate most requests, we can not extend the same sleep trial as our other mattresses for special requests.
Bedding is not covered under this sleep trial. Customers have one week from delivery of bedding (including pillows, sheets, & mattress protectors) to return. Customer is responsible for shipping fees back to our facility in addition to a $25 return fee per item.
Mattress toppers carry the same 100 Night Sleep Trial as our mattresses, however will require shipment back in original packaging with a return shipping label that will be provided.